Sales & Marketing Co-Ordinator – 4* City Centre Hotel

The Sales Marketing Co-Ordinator is responsible for generating and maximising revenue for all aspects of the business, recognising opportunities to maximise revenue, conversion, developing new accounts and driving repeat business.

Ideally you have previous experience in a hotel sales or meetings and events role and have knowledge of and contacts in the Manchester market. You are motivated to secure business and determined to meet your goals and targets.

Named number one Holiday Inn in the UK for four consecutive years running and consistently ranked in the top ten on TripAdvisor in Manchester, we are a 4-star, 298-bedroom hotel located less than a 5-minute walk from Piccadilly Railway Station. We have 12 event rooms that cater up to 150 people, along with two canal side terraces that can be used for outside events.

What will I be responsible for as a Sales Marketing Co-Ordinator?

• Proactively identify and secure new corporate meetings, functions, and social banqueting business in line with hotel strategy.
• Research and target new sales opportunities and markets through telesales.
• To participate fully in all sales activities including sales calls, corporate client entertaining, site visits, social events and FAM entertaining.
• Maintain local market knowledge with particular focus on upcoming project opportunities.
• Support in creating and implementing hotel social media strategy, covering content across Facebook, Twitter, LinkedIn, and Instagram.
• Support with hotel website updates and ensure content on third party sites is relevant and up to date.
• Develop new and existing client and key city partnerships.
• Build strong relationships with regular guests and key bookers to promote loyalty and encourage repeat business.
• Work alongside the MICE and Revenue teams to support with required activity.
• Process hotel RFPs through Lanyon and IHG’s central process.
• Assist Sales team with monthly reporting, administration duties and appointment making.
• Collaboratively prepare and execute sales and marketing action plans.
• Create and maintain up to date client databases.
• Identify key competitors and carry out regular competitor analysis including visits and calls.
• Support other hotel departments as business levels require.

Is this role right for me?

It probably goes without saying that you'll have demonstrable success, but to us, that's really important and we believe that this is best achieved with stable career history and a fantastic legacy of achievement; experience all gained within a fast Sales role. If you have experience in the hotel/travel/MICE sector – then this would place you at a particular advantage.

So, irrespective of whether you are a future star with big aspirations or an established high performer with a proven track record, if you think you've got what it takes to join our family, we'd love to hear from you!

What's in it for me?

• 28 days paid holiday (including bank holidays)
• Discounts across retail, restaurants, events etc (because we know life isn't just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate
• International Travel at Employee Rate for other branded hotels within our brand family (and you're not just limited to good old Britain – our family has hotels that span all over the world!)
• Meals and a relaxing staff area – hard work is hungry work!
• Progression - Room to grow with a live personal development plan
• Upselling and recognition incentives