Customer Service Stock Management

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE

• Understand and follow up on outstanding customer and stock replenishment orders
  
• Work closely with other functions such as Customer Service Teams, Logistics and Supply Planners to communicate changes resulting in delays to orders
  
• Prioritize incoming sales & purchase orders to maximize service level potential
  
• Resolve any short-term stock issues by collaborating with planning team to secure supply of products to Customers
  
• Monitor automated delivery creation process for timely transmission to the Transport Planning Team
  
• Working on continuous improvement initiatives
  
• Monitor the product lifecycle processes to meet customer service level targets
  
• Supporting the organisation during supply shortages to enhance our customer's experience

YOUR SKILLS

• A customer focused attitude with excellent communication skills
  
• Previous experience within a customer service, supply chain or a logistics role
  
• An understanding of logistics and inventory Management would be an advantage
  
• Excellent problem solving and good influencing skills
  
• High level of organisation and time management skills
  
• MS Office knowledge
  
• SAP knowledge would be an advantage

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.