Reception Manager

A magnificent country house in The Cotswolds set amongst an English country garden and surrounding woodlands, the local area offers an abundance of outdoor activities.There are 42 beautifully designed rooms spread out over different buildings all providing a traditional yet luxurious experience.

What can we offer you?

• 25% staff discount off food and drink, across all our hotels and pubs for you and your friends and family. This increases the longer you work for us, up to 40%
• A fair share of tips, paid on top of your hourly pay
• Weekly pay
• Discounted hotel stays
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100’s of retailers and access discounted gym memberships, cinema tickets and much more!
• Healthcare Cash Plan – after 1 year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments - plus many more.
• Full induction and training
• Opportunity to grow in your role
• The option to receive 35% of your earnings as you earn them. This means you won’t need to wait until payday for your money.

Can you lead a successful team?

Your role as Reception Manager is to keep the energy high, the service flowing and the guests happy.

You’re right at the very heart of the action, with the power to make a real difference to people’s day, while working on the desk with team too. By passing on your wisdom and experience, you’ll play a key role in keeping our service levels high.

With a number of check-ins often happening around the same time, reception work can be busy – but it’s extremely rewarding, and things are certainly never dull. You’ll feel a sense of pride when you help to train staff newcomers – and see them flourish under your guidance.

Team spirit is vital, and it really is you and the team that set the mood of the Hotel. That’s why it’s important for us to have the right personalities at reception.

Experience with IT systems would be helpful as you will be looking after people reservations and checking-in and out, but at Cotswold Inns & Hotels, personality and people-skills are more important than your previous positions.