Spa Receptionist - Casual
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Position Overview & Specifications
You make it Hand Picked!
Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.
We are currently recruiting for a casual Spa Receptionist for Rookery Hall Hotel, Nantwich, Cheshire.
Rookery Hall Hotel & Spa is a 4 Red Star Hotel with 70 bedrooms, a 2 AA Rosette restaurant and a variety of conference and event facilities. The Spa and health club has a stunning swimming pool, spa pool area, eight treatment rooms, the amber relaxation lounge, sauna, steam room and a well-equipped gym.
Do you enjoy making people feel welcome and at home? Are you looking for a local Casual role?
Our Health Suite gives that extra touch of luxury, giving our guests some well-deserved ‘me’ time. As a Spa Receptionist you will enjoy making everyone feel welcome and remembered.
About the role:
This is a casual role working variable hours as required. This role involves working a variety of shifts between 6am and 10pm.- Early shifts - 06.00am – 2.30pm
- Late shifts – 01.30pm -10.00pm
- This is on a rota basis and includes weekends which are again shared on a rota basis.
About you:
- You’ll ideally have previous experience in a similar environment and role in a spa or leisure club or as receptionist.
- Most of all, you’ll have a friendly, welcoming and genuine manner.
- You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our hotel products and services including the spa.
- You’ll feel comfortable in a fast-paced, busy environment.
- You’ll be excellent at building a rapport with new and returning guests.
- You’ll take pride in your appearance, as the face of Hand Picked Hotel.
Our Benefits include:
- £13.50 per hour, plus overtime paid
- Free parking
- Meals on duty
- Share of service charge
- Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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