Branch Operations Manager - High Wycombe

Location: High Wycombe

Starting Salary: £31,506, may be higher depending on experience

Hours of work: Full time

Are you looking for a fresh challenge with a well-known and established company, boasting a loyal customer base and a nationwide presence?

GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 35 years. We are Europe's largest Lawn Care company, with over 220 branches nationwide and over 1 million people who consider themselves to be GreenThumb customers (our community of Lawn Lovers!). Our nationwide network of qualified and well-equipped Lawn Operatives ensures we give our customers outstanding service, expert advice, and the best experience with our innovative Lawn Care solutions.

Benefits:

• Holiday allowance of 22 days plus bank holidays (increasing by each year of service, up to a maximum of 26 days)

• Company van and mobile phone

• IT equipment

• New uniform annually

• Paid training and qualification in application of pesticides and chemicals

• Medical cash plan

• Christmas Shutdown

• Free Lawn Treatments

• Enhanced Paternity & Maternity

• Company Sick pay

• Employee Discount

• 24-hour Employee Assistance Program

• Mental Health First Aider Service

• Store Discounts

The Role

The Branch Operations Manager (BOM) plays a pivotal role in ensuring that lawn treatment services are delivered in a timely, effective, and efficient basis to the customers. The BOM’s core role is to manage the Lawn Operative’s Day to day activities and to enthuse the team with a determination to provide the best service as representatives of the brand.

The primary focus of the BOM role will be on the close management of the Lawn Operatives to drive operational efficiency, the adoption of best practice and ongoing continuous improvement. In addition to this there will be the need to maintain and develop close relations with Head Office based support functions including Customer Services, Human Resources, Technical Services and Operations.

Are you experienced in:

• Managing a team

• Health and safety

• Coaching and mentoring

• Budget Management

• Stock control

• Use of continuous improvement tools and techniques

• Lawn treatment or similar experience

• Health and Safety

• Compliance to regulations

• Customer facing roles

• Producing Management Information

Skills and Qualifications required for successful execution of the role:

• Good written and communication skills

• The ability to manage and motivate employees, encouraging engagement and innovative ideas

• Ability to maintain and forge good working relationships with all customers and stakeholders

• Flexibility to travel, work outside standard hours if required and to work occasional weekends if necessary

• Full, UK driving licence

• Eligibility to work in the UK

• PA1 and PA6 Certificate is an advantage, but not essential

• NSK qualifications will be an advantage, but not essential

• Good working knowledge of IT systems, including Microsoft Applications

If this is describing you, then hit apply.

You may have experience of the following: Maintenance Manager, Engineering Manager, Supervisor, Facilities Manager, Health & Safety, Estates Management, Gardener, Postal Services, Logistics Manager, Lawn Care, Landscaping, Customer services, Sales, Team Leader.