Business Management Graduate - Start date September 2023

Do you wish to pursue your career in an industry that offers boundless opportunities? Do you want to be at the forefront of technology? Do you want to work with technology to create a more sustainable future? If so, then perhaps we can support you.

As a Graduate joining Fujitsu you will be allocated to one of our Junior Talent Role streams. Each role stream will provide you with the specific training, network and support you need to get off to a flying start in your careers at Fujitsu.

To compliment the role stream specific training, you will also undertake a 24 month modular development programme. This covers key skills such as self-awareness, leadership, business awareness and business knowledge. Each module will provide you the opportunity to take charge of your own development and allow you to expand your network with the full Junior Talent cohort across Europe.

You will be aligned to Service Delivery Management which will enable you to develop your skills in IT Service Management. As a Graduate Service Delivery Manager at Fujitsu you will be responsible for:

• Ensuring the services we provide to our customers are aligned
• Problem solving & navigating daily challenges in service
• Managing Incidents, Problems, Changes and other ITIL4 Functions

Working alongside Service Delivery colleagues you will:

• Manage the provision of IT services
• Support and contribute to a positive customer experience
• Work with new technologies such as automation
• Engage in various rotations and experience business challenges within different industry and government sectors
• Be part of a delivery team providing services to our customers and teams.
• Assist in the development of service sand growth within our customers and teams
• Have a chance to grow and explore other areas of the organisation through rotations and assignments which work for you.
• You will support and work as part of our Service Deliver Community who are responsible for ensuring we meet customer requirements and are trusted to deliver against service contracts. You will learn about the ongoing management of operational tools and processes required to deliver agreed levels of service to our customers.
• You will join a team that is ready to welcome and support you to gain the skills required to develop effective relationships and collaborate with some of Fujitsu’s key customers.

Fujitsu h as Business Managers across a variety of business areas, if successful you would be selected to working in any of the following areas:

Whitbread

Each day is different in the Service Delivery Manager role where you will help to plan, implement, control and review the Customer Service we provide to our largest client in the Retail and Hospitality sector. The technology we support ranges from Tills, Printers, Laptops, Phones, Apps and the Booking System which enables our customers’ 800 hotels and restaurants to operate in the UK and Germany. You will have the opportunity to own the Service Improvement and Communications programmes and learn from our experienced UK based client-facing team in addition to colleagues based in our Global Delivery Centres in Poland, Philippines, India and Portugal. You will have exposure to a number of Service Management disciplines with the opportunity to specialise in an area of your choice.

Lowell

Each day is different in the Service Delivery Manager role where you will help to plan, implement, control and review the Customer Service we provide to our customer in the financial services sector. The technology we provide is Data Centre, Cloud, Network, Security, End Users Support, Service Desk from multiple different regions. We are looking for someone to join the Service Delivery Team, working on a number of the key service management disciples, working with the delivery teams and the customer.

In addition, we can offer you:

• A competitive starting salary of £29,000

• Company laptop and mobile phone
• Flexible benefits
• 25 days holiday plus bank holidays
• Weekly wellbeing hour
• Flexible working
  

Entry Requirements:

• As a responsible business, we are committed to developing a diverse and enabled workforce from the widest talent pools. We promote respect for people and equal opportunities for all. Our Graduate Programme is only open to candidates eligible to work in the UK. We also welcome candidate applications from Postgraduate students.
• For any IT and Technology positions, we require you to have completed or be studying a STEM (Science, Technology, Engineering, or Mathematics) subject, or have relevant technical experience
• Some applicants may not have traditional qualifications as listed above, and have prior learning and skills developed from the workplace, these will be considered on a case by case basis
  

Application closing date: 17 th March 2023

Assessment Centre’s will take place in April/May

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