United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

Sales Advisor (City of London)

🏢 Fexco • 📍 London, England • 🕒 1 day ago

Salary Range

£12 - £12

£1 - £1 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

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Location Base

London, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

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Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

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Position Overview & Specifications

Contract Type

Permanent

Closing Date

31/05/2023

As one of the UK’s largest independent foreign exchange providers, Currency Exchange Corporation (CEC), part of the Fexco Group, is a leading provider of complete FX services. Since it was established in 1996, CEC has been driven by a spirit of innovation and focus on customer experience in the provision of travel money.

We have an exciting opportunity for Retail Sales Advisors to join our team in our City of London stores on a full-time, permanent basis. You'll work 37.5 hours per week, working 5 days in 7.

The roles covers our stores in: Cannon Street, Liverpool Street, St Paul's, Victoria, and Strand.

We offer a competitive salary, paying £11.95 per hour, and great benefits which include: an annual discretionary bonus, a quarterly targeted bonus scheme, 28 days holiday increasing to 31 (pro rata) with service, enrolment on a BUPA medical cashplan, discounted travel money, free uniform, and a full training programme. You'll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.

Main Responsibilities

The successful candidate will be responsible for:

Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
Achieving and where possible exceeding individual and team sales and service targets
Identifying opportunities to cross sell various products and services
Effective and accurate cash handling and reconciliation
Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
Adhering to all Company Policies including Health and Safety, AML and Security
Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
Ensuring telephone calls are answered in a prompt, polite and professional manner
Undertake marketing initiatives, to promote the Bureau and increase brand awareness
Ensuring all point of sale and company material is displayed correctly and in working order

Qualifications and Experience required:

Demonstrable excellent customer service experience ideally obtained in a cash handling environment
Experience of working with foreign currencies is preferred

Competencies required:

Demonstrable superior customer service skills
Numerate, with excellent accuracy and an eye for detail
Comfortable communicating on all levels including within the business and to external customers and suppliers
Must be flexible and have a can-do attitude and approach

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.