IT Apprentice

The Faculty of Advocates has been part of the fabric of Scottish Society since at least 1532, and is the governing body for the 460 practising advocates in Scotland. The IT Department covers both the employees of The Faculty of Advocates and provides IT support to the members of Faculty. The IT Department is looking to expand its team:

Post: IT Apprentice (Fixed Term Contract – 12 months)

Reference: 23.03

Salary: £9,610 - £13,632 per annum
Based on National Minimum Wage

Hours: 35 hours per week, Monday - Friday: 9.00am – 5.00pm

Rewards:
· 30 days holiday (rising to 35 days)

· 6 Public Holidays

· Private Health Care: Current Provider – Vitality

· Employer Pension Contribution of 9%

· Flexi Time Policy

· Cycle to Work & Tech Scheme

· Critical Illness & Life Cover

· Employee Assistance Programme

This role will involve working with the existing IT Service Desk team of five and help to support Faculty employees and Members with account issues, printing support, Wi-Fi issues, web conferencing, laptop/desktop and mobile telephony issues. Working primarily in a Windows environment, however, the IT team also support BYOD Apple Mac. This role will be fully supported with one to one training from the Systems and Support Engineer (Service Desk Team Leader) and the Head of IT to develop your interpersonal skills as well as your technical knowledge.

The successful candidate should be a logical thinker with great problem solving skills with some basic IT skills such as using Microsoft 365 and Teams. You will be a good communicator both written and verbally and always display a customer first attitude. The successful candidate will show a commitment to the apprenticeship opportunity with the aim to progress to a role within the IT team after completion of the apprenticeship.

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Systems & Networking Level 3 Apprenticeship in partnership with QA Apprenticeships.

To apply for this vacancy, please submit a CV to the HR team at hr.department@advocates.org.uk.

Closing date: 5.00pm on Friday 24 March 2023

Job Types: Full-time, Fixed term contract, Apprenticeship
Contract length: 12 months

Salary: £9,610.00-£13,632.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Flexitime
• Life insurance
• Private medical insurance

Schedule:

• Monday to Friday

Work Location: One location

Application deadline: 24/03/2023
Reference ID: 23.03