Verified Transatlantic Corridor:
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United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

IT Helpdesk Support

Salary Range
£18,050 - £23,451
£1,504 - £1,954 / mo
Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Glasgow, Scotland
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
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Position Overview & Specifications

About Euro Systems
We at Euro Systems are one of the UK's leading independent IT providers.
We are based in Glasgow, Scotland, with offices across the UK. We pride
ourselves on providing IT support and telecommunication solutions that
are first-class and cost-effective for our clients
We are currently recruiting for a technical IT Helpdesk Support specialist.
You will have experience in a similar role and will be joining a highly
motivated and dynamic team based in Glasgow.
We are a pro-active and exciting team with a high work ethic - you must
be willing to go the extra mile. In reward, we keep a relaxed working
environment and focus on our internal culture and rewarding our people.
Responsibilities
  • Responsible for providing IT support via telephone and remote
support software.
  • Working to a fixed-time scale.
  • Windows Server and network troubleshooting.
  • Providing a high level of customer service to a wide range of users,
including those with minimal IT knowledge.
  • Liaison with 3rd party software vendors where required.
As part of a close-knit IT helpdesk, you will be working with over 300 clients
in many sectors of the private business environment.
Essential Skills / Experience
  • Great Customer relationship skills.
  • Task orientated and Self-motivated.
  • Experience with Microsoft Windows.
  • Ability to multi-task and work to a schedule.
  • Experience of Microsoft Application Support (such as Microsoft Office
Suite).
  • Desktop, Laptop & Printer troubleshooting.
  • Anti-Virus solutions experience.
  • Proactive and self-motivated.
Benefits
As well as a competitive salary and benefits package, we offer excellent
career progression opportunities.
  • Relaxed, fun and fast-paced environment, where we value pushing
our engineers forward.
  • Career development and training plans for all team members.
  • 30 days holiday.
  • Contributory pension scheme.
  • Regular company social activities.
Please note this role is based in our Glasgow office.
To find out more about the role and apply, please contact: James Glancy
jglancy@euro-systems.co.uk

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Euro Systems

Apply for this Position

Location: Glasgow, Scotland
Eligibility: UK Work Eligibility
Schedule: Company - Private
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