Food & Beverage Operations Manager

Do you have a strong food beverage operational management background?

Are you commercially driven?

As the Food Beverage Operations Manager, you will support the Hotel Operations Manager General Manager with the day to day running of the FB operations across the hotel. You’ll ensure operations run smoothly, but also you will continually look at ways to make any improvements across the business.

Why choose our hotel?

• Open to discussing ‘live in’ accommodation support if required
• Share of gratuities
• 'Welcome' bonus - paid after a successful 6 months in role - £500 for full time / £200 for part time (TCs apply)
• Leisure club membership worth up to £750/year
• Hilton Worldwide benefits
• Q Hotels staff discounts
• Departmental monthly bonus scheme
• Family friends leisure club membership discount of 30%
• Long service awards
• Free onsite parking
• Various team member celebration days throughout the year
• Looking for more than a job? We can offer support with training professional qualifications, including course fees!
• Carve out your own path with The QHotels Collection as there will be progression career development opportunities across our hotel portfolio
• Internal talent exchange network so if you decide to relocate, we can transfer you to another working location
• Access to an Employee Assistance Programme, 24/7, 365 days a year

What will I do?

• Ensure guest experience is to a high standard across various departments, including, Conference banqueting Retail food and beverage outlets exclusive events
• Manage the FB Manager and a team, ensuring ongoing development and engagement
• Oversee the day-to-day commercial aspect of the hotel, driving revenue – profitability and taking a hands-on approach to ensuring the success of the hotel FB operation
• Work closely with the hotels executive chef
• Drive commerciality throughout all FB outlets
• Further along support regional FB operations

Is this the role for me?

• Demonstrate previous experience as a Manager within an FB Operations Management capacity or equivalent
• Proven FB experience from within a hotel environment or a venue with multiple FB outlets
• Passion for exceptional customer service
• Confident and professional at all times
• Commercially driven
• Able to work in a changing environment as no two days will be the same!
• Ability to think on your feet and work well under pressure
• Strong people manager, leading from the front

The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.