Cloud Support Engineer
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Position Overview & Specifications
Cloud Support Engineer
Job details
Job description
Ashburton / Remote
£26-28k (DOE) & Excellent Benefits
Digital Waffle is working in partnership with an exciting and growing organization. This is a fantastic opportunity for a hardworking and self-motivated IT Support Engineer looking to excel in your career.
Job Purpose:
You’ll be working within a fast-paced Service Desk environment, answering calls, logging and taking ownership of tickets from inception to resolution.
To be successful in this role you must have experience in the following:
- Ideally, at least 2 years of experience in a similar role
- Able to demonstrate excellent communication skills both written and verbal.
- Ensure all incidents, change requests, and activities are logged appropriately within the help-desk system
- Demonstrating a keen interest in developing your cloud technology knowledge and willing for new opportunities as they arise.
- Windows 10
- Office 365
- Active Directory
- Azure
- Hyper V / VMware
- SharePoint
- Exchange
- SCCM
- Intune
- Remote working
- Individual Personal Development Plans
- Opportunity to develop and learn new skills
- Excellent benefits package
- Commission/bonus schemes
- Paid for courses to get certified in any area of IT
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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