Beverage Assistant - Casual or Fixed Term Contracts (live in Accommodation available)
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Position Overview & Specifications
De Vere Tortworth Court
Beverage Assistant - Casual or Fixed Term Contracts (live in Accommodation available)
Main purpose of the role:
Our restaurants and bars are vibrant places to work and are central to our guest's overall hotel experience. Fantastic service, an intuitive approach with customers and an eye for detail are therefore what we look for in our Food and Beverage Assistant colleagues.
You'll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. It's important our guests always enjoy our bar and restaurant spaces, so you'll make sure they're well presented, clean and tidy: you'll just have naturally high standards in your work. We pride ourselves on great customer service, so you'll know how to deliver fantastic and friendly experiences for our customers, time and time again.
The ideal candidate:
Passionate and motivated to always deliver fantastic customer service, you are:
- Engaging, outgoing and confident
- Detail focussed
- Intuitive with customers needs
- Motivated by achieving great customer service
- Proud to deliver great service
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our colleagues.
That’s why we are proud to offer the following benefits for the role of Food and Beverage Assistant.
- £9.80 per hour (with a planned salary review for April 2023)
- Upto £700 per month Restaurant Service Charge
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- Paid holiday allowance earned on hours worked
- Venue closure over the Christmas period
- Complimentary use of the Leisure Club facilities
- Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities
- Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
- Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- Regular team appreciation events, including a Christmas & Summer party
- Free meals on duty in our colleague dining facilities
Following a multi-million pound refurbishment, De Vere Tortworth Court certainly looks its best and it really is a brilliant time to join our team. We can offer a fantastic range of opportunities and development in our departments including the restaurant and bars teams, housekeeping, conference and events, wedding, kitchen, leisure, front of house and maintenance to name just a few.
Working at Tortworth Court means you’ll have the opportunity to be involved in some brilliant events like summer tepee festivals, wedding fairs, specialist fireworks displays, charity events and corporate launch parties. And because we know our team is special, we like to surprise and delight colleagues with birthday and long service celebrations, doughnut days, pizza days, and fun colleague activities such as games, tea parties and treat days.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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