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Basildon Team Leader

Salary Range
Salary Disclosed on Application
Full Benefits Package
Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Basildon, East of England, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP β‰ˆ $1.28 USD Living Standard
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Position Overview & Specifications

Basildon Team Leader

Location

Basildon

Business Area:

Cineworld Cinemas

Job type:

Full Time Contract

Job ref:

054376

Published:

7 days ago

  • Provide a superior standard of service to our customers by monitoring behaviour, serving pleasantly, promptly, efficiently, managing queues effectively and having appropriate customer service telephone etiquette.
  • Guide customers to their seats where necessary; following the correct ticket verification procedure including Unlimited card holders and ensuring every person who enters the cinema has a ticket.
  • Liaise with Cinema staff and management where appropriate to ensure the smooth running of the business.
  • Respond to verbal customer complaints/queries immediately, where appropriate advising direct appropriate person.
  • Be knowledgeable about the cinema i.e. services and facilities.
  • Ensure all communication via radios is appropriate, clear and concise and where applicable the cinema code words are used.
  • Provide information on performance start and finish times, films synopsis and film classification.
  • Be aware of the policy towards film piracy within the cinema.
  • Be aware of all film classifications and identification procedure.
  • Ensure all lost property is correctly delivered to the appropriate area.
  • Monitor and patrol the auditoria’s for piracy, picture & sound quality, temperature, customer disturbance and any H&S issues.

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Cineworld Group Plc

Apply for this Position

Location: Basildon, East of England, England
Eligibility: UK Work Eligibility
Schedule: Company - Public
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