Claims Administrator - Speciality Claims

Claims Administrator - Speciality Claims

Funtington

£21,500 per annum

To apply to this Claims Administrator vacancy, you must live and be eligible to work in the United Kingdom.

Salary and Benefits:

• £21,500
• Incremental holiday plan starting at 20 days a year, plus 8 public holidays
• Sponsorship for apprenticeships and professional qualifications
• Contributory pension scheme
• Free Health Cash Plan worth £1700 per annum
• Additional pay for foreign language speakers (starting from £948 for one language up to £2,342 for four languages)
• Generous high-street rewards scheme for family and friends
• Free travel insurance (subject to qualifying criteria)
• Discounts on home and motor insurance
• Free on-site parking

JOIN OUR TEAM OF SPECIALISTS!!

• Are you looking for a new role where you can really make a difference to customers?
• Do you have natural empathy?
• Do you pride yourself on delivering first class customer service?

Charles Taylor Assistance is one of the leading global providers of medical assistance, travel risk and claims management services. We support over 5 million customers every year and 170,000 travel claims. We are expanding our Customer Service team and we are now looking for number of Customer Service Advisors who have natural empathy and a flair for making a difference to our travel customers.

We are currently recruiting in our Speciality Claims team. As a Claims Administrator, you will be responsible for accurately recording claims in line with policy terms and conditions and providing support to the claims handlers to ensure that claims are paid quickly, without unnecessary delay.

To do this, you must have a good eye for detail, and enjoy multi-tasking. Full training will be provided, and we offer fantastic opportunities for education sponsorship and career progression.

Duties and responsibilities of the Claims Administrator:

• Providing an empathetic approach for all our customers by putting yourself in their shoes and understanding their needs
• Resolving disputes with customers, referring to your colleagues for advice if needed
• Accurately record claims in line with the policy terms

Experience and knowledge of the Claims Administrator:

• Highly organised under pressure with good attention to detail
• Confident verbal and written communication skills
• Customer service experience – helpful but not essential

Charles Taylor provides a 2-week paid training programme, and you will always have support from other team members and managers.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.

IND1

Job Types: Full-time, Permanent

Salary: £21,500.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free fitness classes
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Chichester: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (preferred)

Work Location: One location