Retail Team Leader

On a Center Parcs break we want our guests to relax knowing everything is taken care of. Our Retail department provides a fantastic shopping experience, from everyday groceries to sweet treats to toys, gifts and clothing.

Across each village there are a number of retail units, including our very own supermarket called Parcmarket and Sweet shop called Treats, as well as a children’s toy store, a gift shop and our swimwear and accessories shop and these are all complemented by our clothing store.

Whether you visit our on-Village supermarket packed full of your favourite brands or our dedicated sweet shop for a little holiday indulgence, one thing’s for sure: our retail teams deliver a memorable experience and excellent service wherever you go.

RETAIL TEAM LEADER | £11.97 per hour

We are looking for a motivated and outgoing, service-orientated individual to join the retail team as Retail Team Leader.

Your role will be to assist with managing a team of colleagues in order to deliver budgeted financial targets, service targets and operational standards, whilst ensuring our guests’ experience is memorable and unique.

You should display a positive image in both appearance & gesture, be able to listen to our guests & take ownership of queries or issues. In addition you will need to take duty management responsibility of the Center Parcs owned retail outlets on a defined shift basis.

HOURS OF WORK

You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will typically fall between 07:00am and 09:15pm.

As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

• Previous experience in a Retail or similar guest facing position
• To be able to demonstrate the ability to communicate effectively at all levels, and coach others to deliver objectives
• GCSE (or equivalent) Maths and English at grade C or above

Desirable requirements:

• Previous Supervisory experience in a Retail or similar guest facing role
• Experience of retail merchandising gained in a food environment
• Competence of MS Office programmes
• Experience of retail EPOS (Electronic Point of Sale) / Stock control systems
• Full clean UK Driving Licence
• Basic Food Hygiene Qualification

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Management/Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 6 June 2023 at 12 Noon

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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Our colleagues work together to make sure guests have a memorable and safe short break. We are committed to ensuring a safe and secure environment for our teams.