Mail Room Operative
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
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Position Overview & Specifications
Key Tasks:
- Primary focus on delivery of Mail Services to include but not limited to Distribution/Shipping and Receiving in accordance with KPI & Output measurements
- Dealing with Addison Lee & UPS directly by arranging monthly catch-up meeting, raising PO’s and support with invoicing
- Record incoming courier / parcel / recorded and registered mail, retaining accurate records to facilitate tracking
- Handle all direct customer Jira and email enquiries for the Mail Room
- Ensure departmental and reps lists / pigeon holes are updated and cleared when required.
- Maintain paper stock levels and replenish supplies as necessary including printing machines on all floors
- Ensure all mail is collected, sorted, and distributed correctly
- Perform investigations into lost post / sort and process unidentified mail, parcels
- Oversee the maintenance of the Mail Room equipment e.g. Franking Machines etc
- Ensure accurate and up to date documentation of Mail Room procedures in place
- Handle all incoming mail, parcels by maintaining accurate records to facilitate tracking by using Envoy system
- Understand adhere to emergency procedures associated with mail rooms, including suspect package procedures
- Understand & adhere to emergency procedures associated with mail room, including suspect package procedures
- Report all accidents, occupational illnesses, and emergencies to your manager and by using Harbour portal & follow incident handling process
- Undertake and maintain required CBRE training
- Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training
Person Specification:
- Previous experience within a postal environment would be beneficial
- Presentable & sound customer service skills
- Technically savvy, knowledgeable with Mac, Mail, Calendar, Presentation sheet
- Knowledge of associated reprographics equipment
- Basic understanding of reprographic activities i.e. binding, printing & finishing
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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