Wholesale Operations Assistant

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.

The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.

What’s the Job?

An exciting role has been created for a Wholesale Operations Assistant to join our growing team, to assist in the process of delivering our growing wholesale business to our retail and distributor partners globally.

Through our partnership profile and exciting growing mainline, the demand for Castore is seeing us partner with the biggest retailers in the market, as well as developing a distribution network on a global scale. As the Wholesale Operations Assistant you will be working collaboratively alongside the Wholesale Operations Manager to service and maintain relationships for Castore’s continued growing group of wholesale accounts. Manage and own the end to end process from the moment the sales order is received until orders are delivered to customer warehouse, driving operational excellence and ensuring orders are delivered OTIF.

What will I do?

• Full end to end operational management for our growing number of Global Key Accounts including JD Sports, Frasers Group, Fanatics & many other prestigious wholesale retailers, driving operational excellence and providing the highest level of service and orderbook management.
• Following the Wholesale departments critical path and seasonal order deadlines and working collaboratively with the wholesale account managers and wholesale operations assistants to ensure custom pricing, trade terms, quantities, requested drop dates, customer PO numbers are all aligned so our Merchandising department can place Vendor PO’s on time.
• Efficiently collating all sales order data into a consistent report format and working alongside the Wholesale Ops Manager to present data to the internal Merchandising team in preparation for Vendor PO placement for specific category Go To Market deadlines.
• Working collaboratively with the Wholesale Ops Manager to build a wholesale oriented VAS compliance framework that is rolled out across all of Castore’s flagship and international DC’s to ensure DC’s are meeting SLA’s.
• Organising and taking ownership of open orderbook reconcile meetings with the relevant Wholesale Operations Assistant & DC Operations Manager, providing forecasts on a weekly basis that encapsulate the wholesale requirements based on customers required drop dates vs inbound movement, allowing our DC’s to maximise their resource and capacity depending on volume driven.
• Regularly collaborate with Wholesale Operations Manager and wider finance teams to ensure Wholesale SO’s that have been shipped and invoiced are fulfilled accurately within our system and assist in any discrepancies/queries if required.

What skills and qualities will I need?

• 1 year experience of working in a similar role, where the delivery of wholesale goods has been central to your responsibilities.
• Experience working with with 3rd party handlers.
• Ability to work cross-functionally, liasising with peer groups across the business and adapting to evolution and change of process.
• Comfortable in a fast-paced and ever-changing business environment.
• Excellent planning and organisation skills.
• Flexible approach and willingness to further learn & adapt in a fast pace growing business.

Personal Qualities:

• Ambitious and passionate towards a role that a huge scope for expansion and development.
• Strong attention to detail & a natural problem solver. Ability to take initiative and can be trusted to take matters into their own hands.
• Understanding of geography and cultural differences.
• Strong computer literacy (Microsoft suite) Excel, Word, Outlook.
• Excellent interpersonal skills.
• Organisation, planning, able to juggle multiple projects at once..
• Be a team player.
• Share in our ambitious outlook.
• Have a Better Never Stops Attitude.

What We Offer

• Competitive salary
• 25 days annual leave (plus bank holidays)
• Modern city centre offices in Manchester
• An opportunity to work with global sporting partners
• Office and breakout space with pool tables, dart board and TVs
• A chance to build a career with a fast paced, high growth brand