United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

CRM Analyst (1 Year FTC, starting May 2023)

Salary Range

£42,000 - £52,358

£3,500 - £4,363 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics

Location Base

London, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

Direct corporate benchmark

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Position Overview & Specifications

Reference Code: 91695

CRM Analyst (1 Year FTC, starting May 2023)

London, LND, GB

Fixed Term

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

CRM Analyst

(Fixed Term Contract – 1 Year, starting May 2023)

HOW WILL YOU MAKE AN IMPACT?

The CRM Analyst will play a key role in supporting our dynamic Client team in both strategic and client-centric initiatives. Their main focus will be client data analysis & reporting, implementing marketing campaigns and maintaining database quality. This person must possess a good understanding of data sets, client segmentation and flows across multi-platform applications.

Data Analysis:

Leverage multiple data sources and data tools to deliver ad-hoc customer analysis & reporting
Oversee and enhance reporting on key customer metrics: performance of campaigns, database quality, purchase behaviour
Update existing client & campaign reporting and share with stakeholders (including boutiques)
Use technologies and platforms available to maximise insight opportunities: Salesforce, SAP BI, Looker

Implementation of Marketing Campaigns:

Support the Client team in the preparation and execution of marketing campaigns
Refine and translate business requirements to build targeted audiences using SQL
Set up, schedule, automate marketing campaigns on Salesforce for one-to-many activations or clienteling
Set up parameters for new campaigns in Clienteling app

Database Management:

Monitor data quality
Organize and execute ongoing cleansing of the client database
Manage client reassignment process with the boutiques

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Experience with business intelligence solutions (SAP BI, SAP Analytics Cloud or Microsoft Power BI)
Knowledge and understanding of multi-platform applications and modules
Experience in manipulating data & uncovering insights
Expert in Excel
Knowledge of SQL
Knowledge of Salesforce is a plus (Marketing Cloud / Service Cloud)
Knowledge of Looker is a plus
Relevant experience in CRM, working with CRM systems and large data sets
Analytical and detail orientated
Proactive with an ability to prioritise in a fast paced, demanding environment
Accustomed to liaising with people from diverse backgrounds and nationalities
Interest in the Fashion or Luxury industry
Fluent in English