Customer Service Representative
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Position Overview & Specifications
Here at Business insurance solutions Ltd, we trade as VanCompare Direct, VanLine Direct and Business Compare.
Our business has gone from strength to strength and is now a well known household name within the commercial vehicle market.
We are looking to further expand our Technical Broking Team. We are looking for people with a good, solid work ethic who can be relied upon to treat our customers with utmost care whilst providing fantastic customer service.
All training is to be conducted onsite in the Guildford office which will also be your place of work. We occupy a newly furnished, tech heavy office which is conveniently located opposite Guildford Train Station.
Duties will include but are not limited to:
- Arranging adjustment quotes
- Issuance of insurance contracts
- Administering renewal notices
- Managing your own diary
- Hitting targets and KPI's
- Meeting our customers' demands and needs to resolve situations
Overtime available too
£22,000.00 Basic Salary, Monthly Bonuses & Incentives with a realistic OTE of up to £26,000.00 P/A.
Lots of room for professional progression and development.
Job Types: Full-time, Permanent
Salary: Up to £25,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
COVID-19 considerations:
Covid tests
Work Location: One location
Reference ID: Insurance
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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