Administrator/Receptionist
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
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Position Overview & Specifications
Full Time, 40 Hours Per Week
What you’ll do:
- Develop an understanding of the different service lines we offer and work across them on a day to day basis.
- Manage administrative tasks accurately and support your team during busy times.
- Manage clinician diaries including booking and rescheduling of appointments.
- Complete clinic preparation for customer appointments, assisting with chasing results and producing post appointment correspondence.
- Assist with any customers queries face to face, on the telephone or email.
- Complete housekeeping duties for the reception area.
- Liaise closely with clinical colleagues to ensure that client reports, referrals and correspondence are issued within the required timeframes.
- Contribute towards meeting centre financial and NPS KPIs process improvement
- Exceptional customer service, communication and administration skills.
- Ability to deliver top quality, accurate administration at speed.
- Excellent attention to detail and ability to multitask.
- Have experience working in a front facing and/or administrative role.
- Good MS Office skills.
- Collaborates in a team environment.
- Organised, flexible and proactive.
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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