Refugee Support Caseworker (Greater Manchester)

Location: Manchester
Hours : 28 hours per week
Contract type: 1 year fixed term
Salary: £22,273 per annum, pro rata (Including a market supplement)

Could you support the lives of refugees in the Manchester area?

We're looking for a Caseworker to join our dynamic Refugee Support and Restoring Family Links team in the Manchester area, you will be responsible for delivering casework services for refugees, asylum seekers and other vulnerable migrants in the local area, and you'll undertake a range of duties designed to develop, maintain and promote the service.

Behind every great cause there's a great team making everything possible. Our Refugee Support team provides core services to asylum seekers and refugees, including Orientation, Destitution Support including casework, Family Reunion Integration and Travel Assistance.

This is a unique opportunity to support refugees in your local area and to help us achieve our mission of helping people in crisis.

How you’ll make a difference …
You will support service users to access essential services and become familiar with their local area through the provision of information, advice, advocacy, and practical help. This will involve supporting people in crisis situations, such as those at risk of or experiencing homelessness and destitution. You will work with service users to help them assess their needs, identify personal goals and develop and implement casework action plans.

Reporting to the Casework Coordinator, you will work with people of all ages, depending on the casework requirements at the time; this includes single adults and families

This role could be for you if...
You're knowledgeable; you'll have an understanding of issues affecting refugees, asylum seekers and other vulnerable migrants. Ideally, you’ll have casework experience.

You're a team player; you're able to work as part of a team within what can sometimes be a high-pressure environment.

You're a strong communicator with the ability to adapt your communication based on the audience and have experience in providing sensitive, safe, and empowering support to people in vulnerable situations.

You have strong IT and organisational skills. You are confident using Microsoft office packages, databases, and spreadsheet packages

You're able to plan, deliver and evaluate casework appointments - and to adapt them to the diverse needs of a group of people.

Previous experience of working with asylum seekers and refugees would be advantageous. As would the ability to speak a language widely spoken by the refugee/ asylum community would be useful.

Closing date for application is the 2nd May 2023 with interviews to follow.

What you’ll get in return
As well as a rewarding role with a global charity, you'll get access to a wide range of benefits, these include:

36 days holiday (including Bank Holidays)
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy

Meet the team
We are an extremely busy department, working across almost every aspect of the refugee experience. We focus our services on the most vulnerable.

For people in crisis, as a result of their migration status, in need of protection, displaced and often having experienced family loss and separation our Refugee Support and Restoring Family Links team will deliver on our unique position and responsibility as part a truly global humanitarian organisation, present at every stage on the migratory trail to:

Reduce destitution and exploitation
Restore family links and facilitate reunion
Challenge stigma and build inclusion
Ensure protection and empower people to make positive decisions to regain control of their lives

We will do this by mobilising the power of humanity through three distinct vehicles for change - advocacy, service delivery and by creating the right environment.

We will engage with our service users and use their experience and evidence to inform our development and delivery and will seek out opportunities to build productive alliances across the UK, wider movement and beyond to enable delivery on our mission at the earliest opportunity.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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