Breakfast and Afternoon Tea Waiter/ess
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Position Overview & Specifications
Please note, if you are not based in our local area, we can assist with accommodation.
What you’ll be doing?
F&B Assistant is a perfect role for someone who loves the buzz of service, has a personality that shines and is a genuine people person.
- You will be a ‘host’ to our guests, maximising customer satisfaction and comfort by delivering friendly, professional and memorable service to all of our guests.
- You will be responsible for preparing the mise-en-place for the service during the day. This will include table set-up, coordinating the food service from kitchen to table, all to ensure our guests receive nothing but the best experience.
What you’ll need to be an F&B Assistant?
To be friendly, enthusiastic and well presented, with good manners;- Strong attention to detail to deliver the very best service standards;
- Good communication skills, and level of English – both written and spoken;
- The ability to work in a fast-paced environment with a ‘can do’ attitude & to love the buzz of being busy;
- Previous experience is preferred but we are more interested in your passion for great customer service and exceptional people skills
F&B Assistant roles are available on a full or part time basis. Full time can be 40 hours over 4 days or 45 hours over 5 days.
Minimum gratuities of £1700 per annum
What’s in it for you?
Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. All of our employee’s receive an individual learning pathway with an opportunity to ‘Grow with Eden’ for professional and personal development, alongside being coached and mentored by some of the best in the industry.
If progression isn’t your thing, that’s fine too, we would still be interested in finding out more about you.
Perks of Eden:
We recognise the importance of work life balance and so offer an enhanced annual leave entitlement of 31 days annual leave entitlement, rising to 33 days with service;- Stay & Dine – £50 BB per room 50% off food & 25% off drinks
- Spa & Shop – Discounted products and treatments;
- Relais & Chateaux, Small Luxury Hotels of the World and Pride of Britain Hotels - discounted stays – both UK and international;
- Merlin Entertainment discount, including Warwick Castle, London Dungeon, Alton Towers and more!
- Use of our gym facilities; and golf facilities.
- And we care about the health and wellbeing of our teams, so you will get access to a confidential Employee Assistance Programme, Hospitality Action;
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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