United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

Customer Service Supervisor

🏢 BM Stores • 📍 Macclesfield, England • 🕒 2 days ago

Salary Range

£11 - £11

£1 - £1 / mo

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

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Location Base

Macclesfield, England

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

Direct corporate benchmark

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Position Overview & Specifications

B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Macclesfield! We are offering 30 hour and 20 hour contracts which will require the flexibility to work shifts in the daytime, evenings and at weekends.

We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown.

As an essential retailer, our stores are fast-paced and trade 7 days a week.

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!

You will also:

Be passionate about delivering exceptional customer service
Ensure colleagues demonstrate the appropriate behaviours in the checkout area
Provide colleagues with the appropriate skills and knowledge
Be highly visible and approachable to customers and colleagues
Operate and deliver processes that ensure the store meets all legal requirements
Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
Protect and safeguard the Company assets

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

It is essential that you have the following:

Experience supervising/managing a small team, in a fast paced retail environment
Strong numerical and problem solving skills
A flexible approach and a ‘can do’ attitude
The ability to think on your feet

At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! For further information, please click here

Our roles don’t tend to be around for long, so apply now to avoid disappointment!

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.