Security Support Officer - London E14 5HQ

About The Role

Security Support Officer

A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Officers, who will work at our client’s prestigious premises.

You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

We require Officers to be SIA licenced – Security Guarding/Door Supervision

The Security Officer is required to provide an efficient, effective and professional security service.

Duties as a Security Support Officer

• Be fully flexible and work a mixture of days, nights and weekends
• To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for
• Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts
• Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required
• To maintain a smart appearance and comply with Bidvest Noonan general policy with regards to dress code/uniform
• Answering all incoming telephone calls using the correct protocols. To ensure that accurate messages are relayed efficiently via email to the correct person. Always ensure that the caller is announced before transferring a call
• To maintain close working relationships with the relevant Building Management team and to coordinate efforts with respect to matters such as Emergency Procedures, Building Safety, Fire and Bomb threat evacuations
• Ensure that there is a thorough hand over at the completion of each shift with Security personnel

Job role requirements as a Security Support Officer

• A valid SIA Licence
• Previous experience in a similar role would be preferred
• Have knowledge of Assignment Instructions (AI’s)
• Proven experience in Corporate Security or relevant role (a minimum of 12 months)
• Must be able to work under pressure, be able make decisive decisions during incidents and difficult situations
• Excellent attention to detail and able to respond to issues in an effective efficient manner.

Benefits as a Security Support Officer

• Full uniform supplied
• Paid holidays
• Pension plan
• On-going training
• Progression opportunities
• WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards
• Access to HSF - a health cash plan and personal accident benefit with added services

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