Technical Support Assistant
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Position Overview & Specifications
The successful candidate will be provided with full training, however previous technical experience is required.
Hours:
5 days a week
Monday-Friday
8:30am-4:30pm
Pay :
£11.54 per hour
Duties:
Responding to technical support enquiries via email and phone
Diagnosing faults and fixing products
Stripping products to parts
General day to day warehouse tasks
Requirements:
Desire to learn
Good communicator
Mechanically minded
Ability to work alone and as part of a team
FLT licence preferred but not essential
IT experience using Microsoft and Sage Line 50 (Sage experience preferred but not essential)
Benefits:
Company Pension (after a qualifying period)
Private Medical and Dental insurances (after a qualifying period)
On-site parking
Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Possible permanent position following a successful trial period
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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