Administration and Customer Support Assistant
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Position Overview & Specifications
BE Uniforms are looking for a highly motivated individual to join our Customer support team in Edinburgh.
The job will be dealing with uniform enquiries in Workwear, Schoolwear and Teamwear.
The job is office-based, and the successful candidate will be responsible for dealing with uniform and team-wear enquiries.
No experience is necessary as full training will be given.
Requirements:
- Good organisation skills;
- Efficient in handling enquiries, processing orders and checking stock with suppliers;
- Pleasant telephone manner;
- High level of customer service skills;
- Comfortable dealing with customers face to face;
- Basic computer knowledge;
- Work well under pressure
- Interest in Sports would be very beneficial
There is also an element of sales, giving customers ideas on products and logo's as well as account management and making sure customers are happy.
Job Type: Part-time - 3 days
Job Type: Part-time
Benefits:
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- EDINBURGH, EH11 1DH: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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