Customer Service Assistant
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
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Position Overview & Specifications
B&M Retail are currently recruiting for Customer Service Assistants to join our team at Cregagh Road, Belfast!
These are temporary, part-time positions with 12 hours a week guaranteed.
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles.
Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.
Our ideal candidate should:
- Have a can-do, proactive approach
- Be someone who wants to get the job done
- Be a great team player
We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.
In return, we offer:
- 10% discount from week 1, with double discount days through the year
- MyBenefits portal – huge discounts across retail, leisure
- In-house learning and development + career opportunities!
Our roles don’t tend to be around for long, so apply now to avoid disappointment!
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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