Administrative Assistant

About Armstrong Watson LLP

As an expanding business with 18 offices at present, Armstrong Watson LLP is a leading independent accountancy firm ranked in the top 30 firms of accountants and business advisers.

With approximately 520 colleagues, our people and our culture are at the heart of what we do. We recognise the unique impact our employees have on not only our clients, but also our colleagues and the communities in which we operate in. Our success is dependent on every colleague behaving consistently across all four of our values: Passion, Trust, Honesty and Humanity.

The Role

We are now recruiting for an Administrative Assistant to join our Kendal office. The successful candidate will be an integral part of the team and will be responsible for ensuring an exemplary client experience is delivered to our clients, whether it is via telephone or greeting them in our offices.

The main elements of this role will include:

• Greeting clients / prospective clients / visitors in a friendly and helpful manner
• Answering the telephone promptly with appropriate greetings and ascertaining their query
• transferring their call to the appropriate colleague, or taking clear concise messages
• Assisting with incoming and outgoing mail to meet the daily deadline
• Recording special / recorded deliver mail, incoming cheques, and client records
• Taking meeting room bookings and updating our shared Outlook calendar management system
• Organising catering as and when required
• Ensuring the meeting rooms and reception areas are tidy at all times
• Assisting with database management as and when required
• Completing any other general administrative duties as required

The Candidate

In order to fulfil the role, we expect a candidate to have:

• Exemplary communication skills, both written and verbal
• Great timekeeping ability
• Excellent organisation and prioritisation skills
• Previous office / reception working experience (desirable)
• A friendly manner when liaising with any colleague / visitor / client and ensuring they are made to feel comfortable when visiting Armstrong Watson premises

The Benefits

In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:

• 3.1% Employer Contribution Pension Scheme including Life Cover and Income Protection
• Enhanced Annual Leave which will increase throughout your length of service and option an Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
• Flexible & Smart Working – giving you the ability to balance home-working, office location etc.
• Life Cover of 4x your salary
• Health Shield Cash Plan (provides cash back on a range of Health benefits and discounts on fashion, entertainment, holidays etc)
• Introductory Commission Scheme (financial reward if you refer a new client)
• Employee Assistance Programme (confidential support for emotional wellbeing)
• Employee Referral Scheme (financial reward if you refer new AW colleagues) of up to £2,500
• Detailed and thorough on-the-job training
• Reviews and appraisals with your management team to ensure regular communication and providing you with a platform to enhance your career

In addition to all the benefits you would expect from an award-winning employer, you will be given the utmost encouragement and support to develop your career further.

When you’re with us… we’re with you.