Logistic Administrator , IT Services
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Position Overview & Specifications
- Previous experience in Administrative role
- Experience with handling support tickets
- 1+ years of experience with Microsoft Office
Key job responsibilities
- Review of hardware retrieval requests via ticketing system and escalating where necessary
- Liaising with shipping and warehousing teams to book shipment returns or provide alternative methods to ensure exceptional customer experience.
- Providing timely updates on tickets and assisting to remove roadblocks to see asset return completed.
- Appropriate management of return IT assets in accordance with compute reuse processes, reverse logistics processes, or disposal processes
- Updating and maintaining Asset management system records in line with defined processes
- Experience with Microsoft Office Excel, and Outlook
- Experience in customer service
- Previous experience in Warehouse Environment.
- Excellent written and verbal communication skills
- Ability to prioritize work based on department and production objectives
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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