United Kingdom Corridor 🛡️ UK Work Eligibility 🏢 Company - Public

IT Support Associate

🏢 Amazon UK Services Ltd. • 📍 • 🕒 2 days ago

Salary Range

Salary Disclosed on Application

Full Benefits Package

Verified Corporate Employer (UK Employment Corridor)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics

Location Base

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

Direct corporate benchmark

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Position Overview & Specifications

One or more years’ experience supporting operating systems (Windows, Macintosh or Linux)
Experience supporting through various channels (on-premise)
Proficiency supporting office productivity applications ( Outlook, Word, and Excel)
Experience using a ticket system for customer service requests
Experience with PC imaging
Experience with hardware troubleshooting (Client/Sever, Network equipment)
Proficient in English

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services Organization, you will have an opportunity to make a valuable contribution to that goal supporting internal employees

Key job responsibilities

This role is a technical on-premise position supporting internal employees.
This position requires hands-on experience in supporting PC hardware, software and internal tooling for employees.
It requires working with internal ticketing tool to communicate with customers.
Prepare hardware for new hires joining the company and also manage IT asset inventory

Knowledge of basic network troubleshooting
Understanding of the basic concepts of Information Systems security
Experience providing IT support in a medium to large sized company
A demonstrated willingness to learn and apply new technology
Ability to identify and proactively resolve or escalate issues

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).