Part Time Home Based Child Contact Services Centre Manager

Join our team as home based Child Contact Services Centre Manager. Are you enthusiastic, highly organised, communicative, robust, dynamic and flexible ? We offer child contact services both in our child contact centres near Bury St Edmunds and across Suffolk in the community. The Centre Manager is responsible for the day to day running of all our child contact services in Suffolk.

Child contact services provide the opportunity for children to spend valuable time with a parent or relative they are not currently living with. The children could be living with a foster family, one parent or another family member.

The ideal candidate would need to demonstrate that they have previous managerial experience, ideally in a similar role, within children services, fostering agencies or related fields.

Candidates must be highly organised and undertake work accurately and independently. They must have excellent IT skills as there will be daily use of dropbox, zoom, MS office and invoice creation using MS Word. Ideally experience with a MAC, although this would not be essential.

This will be working closely with families, often at a time when they are attending courts or experiencing parental conflict, you must be confident and able to deal professionally and calmly with calls and emails.

The manager would need to be a car owner and live near to Bury St Edmunds as they will be regularly attending the centres in Thurston and Woolpit. Managers would also be required to attend management and training meetings in Sussex (and potentially other locations) approximately 4 -6 times a year, which would require an overnight hotel stay.

Initially this will be around 20hrs a week but you will need the flexibility to increase hours over time if the needs of the centre demand. The Centre Manager would need to work Monday - Friday for an initial 4 hours per day each day during our core business times of 9-5pm, exact working times to agreed.

This role is be based at home so you need an environment akin to a home office, where you can work effectively and without interruption.

You would be responsible for management of our contact supervisor teams (including supervision) and contact referrals from professionals and members of the public.

This is an administrative role, which would require you to deal with families, Local Authorities and solicitors, process weekly invoices, quality assure contact reports, update centre diaries with bookings, allocate staff and more. You would also help raise awareness of this vital local facility to local family law firms, fostering agencies etc.

AG Family Support Ltd. is a social work founded and managed, family run company with great professional reputation across the UK.

Summary of Role

- Organising child contact sessions within Public and Private Law arenas at our Contact Centres and in the local community. You would receive training on this.

- Regular liaison with families, legal and childcare professionals.

- Quality assuring good quality progress and summary case reports.

- Working closely with other members of the company’s management team.

- Attending relevant post- induction training on safeguarding and any other topical issues.

- Offering regular formal and informal supervision to your contact centre team.

- Producing good quality, fit for purpose work invoices.

- Working in line with AGFS policies and procedures.

- Undertaking supervision of child contact sessions

You will also need an Enhanced DBS check certificate (less than three years old) or willingness to apply for one if successful . Car owner is essential.

Job Type: Part-time

Salary: £13.00 per hour during a three month probationary period. After a successful probation hourly rate would increase to £15 per hr.

Job Type: Part-time
Part-time hours: 20 per week

Salary: £13.00-£15.00 per hour

Benefits:

• Work from home

Application question(s):

• What town do you live in
• What relevant experience would you bring to this role
• Initially this is a 20hr a week role, what would be your maximum weekly working capacity should the demand for services increase ?

Education:

• Diploma of Higher Education (preferred)

Experience:

• Administration: 5 years (preferred)
• Staff management: 2 years (preferred)

Licence/Certification:

• Licence to drive in UK and car owner (preferred)

Work Location: One location